Reservations

Mozambique Important Information

Tel: +27 (0) 11 395 9000
Fax: +27 (0) 11 395 9010
Email: schedule@fedair.com
IATA code: 7V through GDS (Galileo
Hahn Air (Amadeus, Sabre, Apollo, Abacus & Worldspan) 
Vilanculos Office Tel: +258 (0) 293 82 482 or +258 (0) 293 84 050
Fax: +258 (0) 293 82 149

  • Bookings can be made through following GDS's – Galileo, Sabre, Apollo, Abacus, Worldspan and Amadeus
  • IATA code: 7V
  • IATA designated Codes: Johannesburg: JNB, Nelspruit: MQP, Vilanculos: VNX
  • Schedule Services Fax: +27 (0)11‐395‐9010
  • Check‐in at Counter A65, OR Tambo International Airport – International Departures
  • Counter open from 08:00 – 09:15 daily

Flight Information: Effective 1 March 2011
Federal Airlines route between Johannesburg and Vilanculos in Mozambique offers the option of different fare classes: Platinum, Gold, Silver, Bronze and Bronze Plus. Each class has its own fare and applicable fare conditions.

Flights operated by Federal Airlines, have been profiled to allow a certain percentage of each fare class per flight. A fare class can only be booked if available.

Fare Conditions

Fare Rules and Penalties

Platinum ( Y )

Date Changes

Before Departure: Changes Permitted
After Departure: 10% Change Fee

Cancellations

Before Departure: 80% for Refund
After Departure: 80% for Refund

Payment Terms:

GDS: Book and Hold for 72 Hours
Call Centre: Book and Hold for 7 Days
Web Bookings: Immediate Book and Pay


Gold ( S )

Date Changes

Before Departure: 25% Change Fee
After Departure: 50% Change Fee

 

Cancellations

Before Departure: 50% for Refund
After Departure: 50% for Refund

 

Payment Terms:

GDS: Book and Hold for 72 Hours
Call Centre: Book and Hold for 7 Days
Web Bookings: Immediate Book and Pay


Silver ( V )

Date Changes

Before Departure: 50% Change Fee
After Departure: NOT Changeable

 

Cancellations

Before Departure: 25% for Refund
After Departure: NON Refundable

 

Payment Terms:

GDS: Book and Hold for 72 Hours
Call Centre: Book and Hold for 72 Hours
Web Bookings: Immediate Book and Pay

 

Bronze Plus
( W )

Date Changes

Before Departure: 50% Change Fee
After Departure: NOT Changeable

 

Cancellations

Before Departure: 25% for Refund
After Departure: NON Refundable

 

Payment Terms:

GDS: Book and Hold for 72 Hours
Call Centre: Book and Hold for 72 Hours
Web Bookings: Immediate Book and Pay

 

Bronze ( P )

Date Changes

Before Departure: 100% Change Fee
After Departure: NOT Changeable

 

Cancellations

Before Departure: No Refund
After Departure: No Refund

 

Payment Terms

GDS: Immediate Book and Pay
Call Centre: Immediate Book and Pay
Web Bookings: Immediate Book and Pay


Federal Airlines offers flexible conditions should a date change or cancellation occur, within the stipulated times, as mentioned above. The first option is a voucher, which allows the client to hold the refund on credit for use at a later stage as payment towards another booking. In order for this to apply, the payee must be the same person / company of both bookings. The second option is a refund, to the voucher value, direct into the payee's account.

Children 2 – 11 years of age – 75 % of the full fare
Infants 0 – 2 years of age – 25 % of the full fare (NO SEAT)


Payment:
Online bookings are Book and Pay immediately using our online Credit Card Facility.
Bookings made through the reservations office are confirmed on Book and Hold for up to 72 Hours and 7 days. Thereafter bookings are subject to payment being received in full for the fare, taxes and additional chares as per the confirmation.
Federal Airlines retains the right to cancel any bookings not paid by due date as per above.

Fares per class for the routes operated by Federal Airlines:
JNB = O.R. Tambo International Airport
VNX = Vilanculos International Airport
MQP = Kruger Mpumalanga Airport

ROUTE GROUP FARE* PLATINUM GOLD SILVER BRONZE PLUS BRONZE
JNB – VNX R2,100.00 R2,400.00 R2,100.00 R1,800.00 R1,550.00 R1,200.00
VNX – JNB R2,100.00 R2,400.00 R2,100.00 R1,800.00 R1,550.00 R1,200.00
JNB – VNX – JNB /
VNX – JNB – VNX
R4,200.00 R4,800.00 R4,200.00 R3,600.00 R3,100.00 R2,400.00
KMIA – VNX R2,100.00 R2,400.00 R2,100.00 R1,800.00 N/A N/A

* Group fare applicable to bookings of 10 or more passengers with a 50% non-refundable deposit required. Gold conditions apply.
  • Group Bookings require a 50% non-refundable deposit, within 14 days, to secure the seats. The balance due 60 Days prior to departure.
  • Should Group travel be within 3 months of travel, the 50 % non–refundable deposit is due within 7 days.


Current ZAR taxes and/or Mozambique taxes as follows:
JNB/KMIA – VNX (Payable to Federal Air Services with airfares)
Air Passenger Tax: R 190.00
Passenger Services Charge: R 299.00
Fuel Surcharge: R 280.00
CAA Passenger Safety Tax: R 16.00
CPG* R 62.00
Passenger Service Security R 20.00
KMIA Passenger Services Charge R 99.00 (From KMIA Only)


VNX - JNB
Fuel Surcharge: R 280.00
CPG* R 278.00
Security Tax: R 26.00
Mozambique Departure Tax: R 22.00
VNX passenger Services Charge R 240.00


Mozambique Immigration Fee tax:
US$3 Upon arrival (payable by passenger upon arrival at Vilanculos Airport)


PLEASE NOTE:
The above taxes, levies and fees are subject to increase without any prior notification.

* Section 6A(a) of Air Services Regulations require airlines to provide guarantees for compensation to passengers for pre-paid unflown ticket revenue received in the event of airline unable to carry passengers. Any proven claim in this respect should be submitted to the Secretary International Air Services Council, Private Bag X193, Pretoria, 001, or telefax 012 290 2568.

JOHANNESBURG : VILANCULOS FLIGHT SCHEDULE:

** Federal Air Services is not responsible for missed connections, if the connection falls within 2 hours of our flight times.
FLIGHT NUMBER: CHECK IN: DEPARTURE AIRPORT: DEPARTURE TIME: ARRIVAL AIRPORT: ARRIVAL TIME: SCHEDULED STOPS:
O.R. TAMBO INTERNATIONAL (JNB) - VILANCULOS (VNX) DIRECT - TUESDAY, THURSDAY, SATURDAY (subject to season)
FDR 400
(Subject to season)
08h00-09h15
Counter A65, International Departures
O.R. Tambo International 10h30 Vilanculos International 12h45 NONE
O.R. TAMBO INTERNATIONAL (JNB) - VILANCULOS (VNX) VIA KMIA - MONDAY, WEDNESDAY, FRIDAY, SUNDAY (subject to season)
FDR 404* (Subject to season) 08h00-09h15
Counter A65, International Departures
O.R. Tambo International 10h30 Vilanculos International 13h15 KMIA
VILANCULOS (VNX) - O.R. TAMBO INTERNATIONAL (JNB) DIRECT -
DAILY (subject to season)
FDR 401 (Subject to season) 11h00 - 12h45
Federal Air
Counter, International Departures
Vilanculos International 13h30 OR Tambo International 16h30 NONE
KRUGER MPUMALANGA INTERNATIONAL (KMIA) - VILANCULOS (VNX) DIRECT -
MONDAY, WEDNESDAY, FRIDAY, SUNDAY (subject to season)
FDR 404 (Subject to season) 09h00 - 11h00
Federal Air
Counter, International Departures
Kruger Mpumalanga International 11h45 Vilanculos International 13h15 NONE
 
Notice to Passengers: Checked Baggage

PLEASE NOTE THAT FEDERAL AIRLINES SERVICES CONDITIONS OF CONTRACT AND CARRIAGE SPECIFICALLY EXCLUDE LIABILITY FOR LOSS OF VALUABLE ITEMS SUCH AS JEWELRY, MONEY, DOCUMENTS, CAMERAS, COMPUTERS AND OTHER ELECTRONIC EQUIPMENT FROM CHECKED BAGGAGE.

  • 15 KG - CHECKED BAGGAGE
  • 5 KG - HAND LUGGAGE
  • TOTAL BAGGAGE ALLOWANCE CHECKED PLUS HAND LUGGAGE = 20 KILOGRAMS
  • NOTE: PASSENGERS ABOUT THE WEIGHT LIMIT MAY BE CHARGED FOR EXCESS BAGGAGE ON CHECK IN
FOR FURTHER INFORMATION PLEASE CONTACT A REPRESENTATIVE OF THE AIRLINE AT THE AIRPORT COUNTER OR ON: